Ballward provides a portfolio of services designed to help you move from legacy systems and manual processes to secure, modern, cloud-based solutions.
SharePoint & Microsoft 365 Solutions
We design, build, and support SharePoint and Microsoft 365 environments that make it easier for your teams to store, share, and act on information—securely and efficiently.
- Intranets & Collaboration Hubs
- Modern SharePoint sites for departments, programs, and executive teams
- Navigation, information architecture, and content governance
- Role-based permissions and access control
- Document & Records Management
- Structured document libraries and metadata
- Versioning, retention, and compliance configurations
- Migration from file shares and legacy systems
- Workflow & Process Automation
- Power Automate flows for approvals, intake, and notifications
- Forms and self-service request portals
- Integrations with Outlook, Teams, and line-of-business systems
- Migrations & Modernization
- On-prem SharePoint to SharePoint Online
- Legacy intranets to modern experiences
- Clean-up, restructuring, and governance
AI & Automation for Real Workflows
We help you implement practical AI and automation that reduce manual work, improve decision-making, and keep humans in control.
AI Assistants & Knowledge Retrieval
- Internal “copilots” for staff to search policies, procedures, and knowledge bases
- Secure retrieval from SharePoint, documents, and structured data
Process Automation & Bots
- Low-code automation using Power Platform and other tools
- Bots for common requests (FAQs, status checks, routing)
AI-Enhanced Analytics & Reporting
- Summarization and insights on program data, performance reports, and feedback
- Dashboards to support leadership decisions
Responsible AI & Governance
- Guardrails, approvals, and auditability
- Policies and training so staff know how to use AI appropriately
Full-Stack Software Development & Integration
Custom Web Applications – Secure, responsive applications tailored to your workflows.
System Integrations – Connecting SaaS, on-prem, and cloud platforms via APIs.
Data-Driven Features – Dashboards, reporting, secure data access.
Lifecycle Support – Discovery, architecture, build, test, deploy, and maintain.
Government Contracting & RFP Support
Solution Architecture for RFPs – Designing feasible, compliant technical approaches.
Implementation & Delivery – Owning or supporting delivery once the contract is awarded.
Subcontracting / Teaming – Ballward as a niche SharePoint/AI/Power Platform specialist on larger teams.