Artificial Intelligence (AI) Solutions

Transforming Data, Workflows, and Decision-Making Through Intelligent Automation

At Ballward LLC, we help organizations harness the power of Artificial Intelligence to accelerate workflows, improve efficiency, and unlock insights hidden inside their data. With deep expertise in Microsoft technologies, Power Platform, SharePoint, full-stack engineering, and secure cloud environments, we integrate AI seamlessly into the systems your teams use every day.

Whether your goal is smarter automation, data-driven insights, or enhanced mission capabilities, Ballward delivers AI solutions that improve performance without compromising security.


Our AI Capabilities

AI-Powered Automation

We design intelligent workflows that eliminate repetitive tasks and enhance operational speed.

  • AI-driven process automation
  • Power Automate flows with AI Builder
  • Document classification & routing
  • Automated approvals and decision trees
  • Workforce efficiency enhancements

Machine Learning & Predictive Intelligence

Turn your historical data into powerful predictions that drive better decisions.

  • Predictive modeling & trend analysis
  • Risk scoring and forecasting
  • Power BI + AI insights
  • Custom ML algorithms
  • Tailored dashboards for executives and analysts

Intelligent Document Processing

Extract meaning from large document sets with precision and speed.

  • Form recognition & OCR
  • Entity extraction (names, dates, identifiers)
  • Contract analysis & compliance checks
  • Document summarization and categorization
  • Semantic search across SharePoint and cloud systems

AI Chatbots & Virtual Agents

We build conversational interfaces that help real people solve real problems—anytime.

  • Custom chatbots integrated with Microsoft Teams
  • Virtual agents for customer support
  • Knowledge-based Q&A bots
  • Secure integration with internal data sources
  • Workflow orchestration and ticket routing

AI-Enhanced SharePoint & Microsoft 365 Solutions

Ballward merges AI into your Microsoft ecosystem for smarter, faster collaboration.

  • AI insights in SharePoint portals
  • Metadata generation & tagging
  • Smart search and content discovery
  • Automated content governance
  • Secure compliance & retention workflows

Use Cases We Deliver

For Government & Public Sector

  • Case management intelligence
  • Automated FOIA document processing
  • Predictive analytics for agency operations
  • Smart knowledge-base systems
  • Secure workload automation

For Businesses

  • Sales and customer insights
  • Automated onboarding & HR workflows
  • AI-powered financial analysis
  • Inventory tracking & demand forecasting
  • Chatbots for customer service

For Nonprofits & Community Organizations

  • Donor management insights
  • Automated outreach workflows
  • Smart reporting for grants
  • Predictive event and program analytics

Why Choose Ballward for AI?

✓ Federal-Grade Security & Experience

With over 15 years supporting FBI, NGA, NSA, and USAF missions, we build AI solutions with strict security, governance, and compliance in mind.

✓ Deep Microsoft Expertise

We integrate AI through the platforms that organizations rely on:
SharePoint • PowerApps • Power Automate • Power BI • Azure AI • Microsoft 365

✓ Full-Stack Engineering Strength

We don’t just plug in AI tools — we build systems that connect the back-end, the front-end, and the data layer seamlessly.

✓ Practical, Real-World AI

We focus on solutions that create immediate value, not hype: faster workflows, stronger insights, and better decision-making.

✓ Agile and Cost-Effective

As a small, agile firm, Ballward delivers rapid prototypes, transparent pricing, and mission-focused execution.


Our AI Implementation Approach

1. Identify mission and business needs

We assess your workflows, data, and goals to determine high-impact use cases.

2. Design AI architecture & security model

Every solution is built with compliance, privacy, and access control in mind.

3. Develop and integrate AI components

Whether automations, models, or bots — we build what fits your environment.

4. Validate, test, and refine

We ensure accuracy, reliability, and compliance before deployment.

5. Deploy and train your team

We provide training, documentation, and optional long-term support.